What is the boiling point of water? Likewise what is the exact moment when passions explode or angers ignite? And when these things happen especially in an office environment what are the repercussions? Is it worth the whole lot of efforts that goes into building an image? If yes, then how; and if no, then how should one come out of it? These are tricky situations if we are directly involved into them, and embarrassing for all, when your colleagues are involved into them.
Every coin has two sides. So if a quarrel or heated dispute takes place in the office or your home, it has its plus and minus points. The minus points are obvious. They pollute the environment for everyone involved, depletes the energy level and affects health. But let us also consider the plus points of quarrels.
The energy level in an office environment tends to become quite predictable and monotonous after some time. The production energy or creative energy goes off to sleep. There is a need of passion which routine work does not generate. The moment there is a debate, disagreements or verbal give and take, there is a sudden amount of hyper reaction from everyone. They anticipate certain action and derive a sadistic kind of pleasure out of it. Every cell becomes active in their body. People start gathering facts about the issue under debate. First, they pick up sides (like-minded people coming together) according to their relation with the debaters, secondly, it depends also upon prior knowledge (revisiting what was learnt earlier) of the issue under consideration and, thirdly, the effect the conclusion of the debate is going to produce upon them. Their blood runs through their body awakening them (stimulus-motivation) specially if this happens in the post-lunch session! They also derive relief from the fact that it is not they that are at the radar but somebody else (thanking God for the life He has given us). If they are hostile (fuel) to either of the debaters, the better the hormones secreted! And best of all, they get a topic of discussion (boredom khallas!!!) at the cafetaria. They even carry the debate in their minds and have something to share with their spouses (communication – very important after a few years into marriage). All this is exciting and fruitful. So let us conclude that debates, arguments, verbal give and take, are all healthy things in our life.
The issue we need to discuss now is how to handle such situations specially after the fight is over? That is after the water cools down. How do we go about being in the same space with the ‘other’ we have fought with or against whom we have grouped? The professional life demands certain skills from all of us. Sometimes it is to get an issue solved. Sometimes it is to bridge a gap between the teammates especially after differences of opinions crop up. Along with target-reaching, the success of any venture depends upon cementing these gaps. But even though the team delivers the project successfully it should not be at the cost of interpersonal relations of the team. We need to put the human at the center.
The success in this situation depends upon the emotional quotient of the individual. It is the ability of keeping the emotions under control and make use of them in the right degree at the right time. Moreover, if we remain conscious in our dealings, we would never ever get overtly emotional. We must train our minds to be considerate and empathize with others.
Do you have any experiences to share in this respect? Have you ever crossed the limit of decency and ever ventured into the territory of debate? How have you dealt with it. Do share with me your experiences. Let us hope that through such give and take we might all grow together holistically.